This Privacy Policy explains how GENAK Estates LLC (“GENAK,” “we,” “us,” or “our”) collects, uses, and protects information when you visit genak.ai (the “Site”) or contact us about our products.
GENAK Estates LLC, a Connecticut limited liability company, is the publisher of multiple software products including Diabetes Action Layer (DAL) at diabeteslayer.com, Dr. Spark Academy at drsparkacademy.com, and KDP Author Engine at kdp.genak.ai. Each product has its own privacy policy that governs the data collected inside that product. This policy covers the GENAK corporate website at genak.ai and general company communications.
1. Who we are
- Business name: GENAK Estates LLC
- Mailing address: Tolland, Connecticut, USA
- Website: genak.ai
- Contact: privacy@genak.ai
2. What this policy does and does not cover
This policy covers:
- Information collected when you visit genak.ai
- Information you submit through contact forms, newsletter signups, or job applications on this Site
- Cookies and analytics used on this Site
- Communications between you and GENAK about our company or products
This policy does NOT cover:
- Personal or health information you submit inside the Diabetes Action Layer app — see the DAL Privacy Policy
- Information collected inside Dr. Spark Academy — see the policy linked from inside that product
- Information collected by KDP Author Engine — see the policy on kdp.genak.ai
- Information practices of third-party websites we link to
3. Information we collect on this Site
3.1 Information you give us
- Contact form / email correspondence: name, email address, message content
- Newsletter signup: email address
- Job applications or partnership inquiries: name, email, resume, and any other information you choose to provide
- Customer support questions about our apps: name, email, the product, and the details of your question
3.2 Information collected automatically
- Device & browser information
- Usage information (pages viewed, time on page, referring URL, links clicked)
- Approximate location derived from IP address (country/region level)
- Cookies and similar technologies (see Section 7)
3.3 What we do NOT collect on this Site
We do not collect health data, glucose readings, vitals, medications, or any other clinical information through this corporate website. That information is only collected inside our health products, under those products' own privacy policies.
4. How we use information
- Respond to your questions, support requests, and partnership inquiries
- Send the newsletter to people who have signed up (unsubscribe anytime)
- Operate, secure, and improve genak.ai
- Understand which pages and content are useful so we can improve them
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
We do not sell your personal information. We do not use information collected on this Site to advertise to you on other websites.
5. Legal bases (EU / UK visitors)
- Consent — newsletter signups and non-essential cookies
- Legitimate interests — security, fraud prevention, basic analytics
- Performance of a contract — when you contact us about a product you use
- Legal obligation — when we must retain records or respond to lawful requests
You may withdraw consent at any time by emailing privacy@genak.ai.
6. Sharing information
- Service providers that host this site, send our email, or provide basic analytics
- Professional advisors under confidentiality obligations
- Authorities when legally required, or to protect rights, safety, or property
- Successor entity in the event of a merger, acquisition, or sale of assets (with notice)
We do not sell your personal information. We do not share it with advertising networks for cross-site tracking.
7. Cookies and analytics
genak.ai uses cookies and similar technologies for two reasons:
- Strictly necessary cookies — required for the site to function
- Analytics cookies — to measure aggregate visits and improve the site (loaded only with your consent where required)
8. How long we keep information
- Contact form submissions: up to 24 months after our last correspondence
- Newsletter subscriptions: until you unsubscribe
- Analytics data: aggregated and de-identified within 14 months
- Job applications: up to 12 months after a decision
9. How we protect information
- Encryption in transit (HTTPS)
- Access controls on internal systems
- Regular software updates and security patching
- Vendor due diligence
10. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict/object, port, withdraw consent, opt out of sale/sharing, and lodge a complaint with your data protection authority.
Email privacy@genak.ai to exercise these rights. We respond within 30 days (or sooner if required by your local law).
11. Children
genak.ai is not directed to children under 13 (or under 16 in the EU/UK). Our individual products have their own age policies. Diabetes Action Layer is for adults 18 and older.
12. International transfers
GENAK is based in the United States. If you visit our Site from outside the U.S., the information we collect may be transferred to and processed in the U.S. or in other countries where our service providers operate. We rely on appropriate safeguards (such as Standard Contractual Clauses) where required.
13. Linked websites
Our Site contains links to our products and to third-party websites. This policy does not apply to those sites. Please review the privacy policy on each site you visit.
14. Changes to this policy
We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top. Material changes will be highlighted on the Site for a reasonable period.
15. Contact
GENAK Estates LLC — Privacy
Email: privacy@genak.ai
Mail: Tolland, Connecticut, USA
For privacy questions specific to one of our products:
- Diabetes Action Layer: support@diabeteslayer.com or diabeteslayer.com/privacy
- Dr. Spark Academy: support@drsparkacademy.com
- KDP Author Engine: kdp.genak.ai